FAQ's

If the payment method you used to place the order has been charged, but you haven't received the confirmation email, don't worry, your order has been processed correctly.

To find the confirmation email, check your spam folder, check that you have entered your email address correctly and if you still haven't received it, write us at rulesixx@gmail.com so we can help you.

• If your order has not yet been shipped, there is no problem to cancel your order and we will refund the full amount.
• If your order is already on its way, it cannot be cancelled, you will have to process a return.

If you have any questions, please contact us at rulesixx@gmail.com so we can help you.

Modifications can be made to items as long as the order has not been shipped. To do so, please contact us at rulesixx@gmail.com so we can help you.

Changes in the shipping address can be made as long as the order has not been shipped.

For any change in shipping address, please contact us as soon as possible at rulesixx@gmail.com so we can assist you.

All orders with the exception of orders containing a "Pre-order" product are prepared the next business day from the order confirmation date, and shipped the next business day. This may vary during sales or promotional seasons. Orders containing "Pre-order" products have a specific preparation time that is communicated during the checkout process.

We currently deliver to most countries worldwide. Available shipping destinations will be shown at checkout.

When your order is shipped you will receive an email with the tracking number along with this link so you can track your order.